- Corporate Offices
The Thai Silk Company Limited
96 Soi Puengmee 29, Sukhumvit 93 Road, Bangchak, Prakanong, Bangkok 10260 Thailand
Jim Thompson America Inc
919 Chattahoochee Ave NW Atlanta GA 30318, U.S.A.
Fox Linton LTD
Unit 101-201, Worlds End Studios, 132-134 Lots Road London, SW10 0RJ, United Kingdom
Contact our customer service
Our Endeavor towards Customer Service Excellence
At Jim Thompson, we pride ourselves in delivering an all-round exceptional customer experience whether you're shopping with us in our fashion stores or online, enjoying our food and beverage or purchasing our beautiful range of fabrics.
We appreciate invaluable direct feedback from our customers if your expectations have been met; if any part of our products or services can be improved or if your experience with us has not been an exceptional one.
To ensure we take this matter seriously, a direct personal e-mail response within 48 hours from our Group CEO, Frank Cancelloni is guaranteed for any report of a dissatisfactory experience with Jim Thompson via firstname.lastname@example.org